Privacy Policy

Last Updated: October 2025

At S.G. Oils Ltd, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.sgoils.co.uk or communicate with us directly.

By using our website or submitting your information, you agree to the terms outlined in this policy.

1. Who We Are

S.G. Oils Ltd
Registered in England and Wales under Company Number: 05083492
Registered Office: The Towers, Daltongate Business Centre, Ulverston, Cumbria, LA12 7AJ
Email: sgoilsltd@hotmail.co.uk
Telephone: 07789 023921

We operate a licensed waste processing facility at:
Kierby Perry Process Yard, White Lund Industrial Estate, Whitegate, Morecambe, Lancashire, LA3 3PS

S.G. Oils Ltd is the data controller responsible for any personal information collected through this website.

2. Information We Collect

We may collect the following types of information from you:

a) Personal Information You Provide

When you contact us via our website, email, or phone, we may collect:

  • Your name and contact details (email address, phone number, company name, etc.)

  • Details relating to your enquiry or service request

  • Any information you voluntarily provide in forms or correspondence

b) Technical Data

When you visit our website, standard technical data is automatically collected via cookies or analytics tools (such as Google Analytics), including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the site

This information helps us improve our website’s performance and user experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested services

  • Issue quotes, invoices, and contracts

  • Maintain service and compliance records

  • Manage our website and improve functionality

  • Meet legal, regulatory, and environmental obligations

We will never sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Contract: To provide the services you have requested.

  • Legal obligation: To comply with environmental and waste management regulations.

  • Legitimate interest: To improve our services and maintain client relationships.

  • Consent: When you have given explicit permission (e.g. newsletter sign-up).

5. Data Sharing and Third Parties

We may share your information with:

  • Regulatory bodies such as the Environment Agency (for compliance documentation)

  • Licensed waste disposal partners (where subcontracted services are required)

  • Professional advisers such as accountants or legal representatives

  • IT or web service providers who support our website operations

All third parties are required to handle your data securely and in accordance with the law.

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting obligations.
Typically, we keep:

  • Client and waste records: up to 7 years (for regulatory compliance)

  • Enquiry information: up to 2 years unless you request deletion sooner

7. Cookies and Website Analytics

Our website uses cookies to enhance user experience and analyse site traffic.
Cookies are small text files stored on your device. You can choose to block cookies in your browser settings, but some parts of the site may not function properly.

We use Google Analytics to monitor site usage — no personally identifiable data is collected.

For more information, see our separate Cookie Policy (if applicable).

8. Your Rights Under UK Data Protection Law

You have the following rights regarding your personal data:

  • The right to access the information we hold about you

  • The right to rectify inaccurate or incomplete data

  • The right to erasure (“right to be forgotten”)

  • The right to restrict processing

  • The right to object to certain uses (e.g., marketing)

  • The right to data portability

To exercise these rights, please contact us at:
📧 sgoilsltd@hotmail.co.uk

We will respond within one month of receiving your request.

9. Data Security

We take appropriate technical and organisational measures to safeguard your data from unauthorised access, alteration, or disclosure.
Your data is stored securely on password-protected systems with limited staff access.

10. External Links

Our website may include links to other websites. S.G. Oils Ltd is not responsible for the privacy practices or content of external sites.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📞 07789 023921
📧 sgoilsltd@hotmail.co.uk
📍 S.G. Oils Ltd, The Towers, Daltongate Business Centre, Ulverston, Cumbria, LA12 7AJ